Unless otherwise specified for the particular event the following policy applies.
Requests for cancellation or refund of registration fees paid will not be accepted unless a request in writing (eg via email) is received as follows:
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Cancellation Request Received by
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Refund
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Two business days prior to Early Bird Closing Date
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100% of Early Bird Registration fee
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Two business days prior to Regular closing Date
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75% of Early Bird Registration Fee paid or;
100% of Regular registration Fee paid
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Two business days prior to event
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50% of Registration Fee paid (Early Bird, Regular, or Late)
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Within two business days of event or no show
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No refund
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Substitutions will be accepted at any time prior to the event, provided the substitute is of the same, or lower registration fee category (ie person (say student) cannot substitute a person who would have normally paid a higher registration fee, but a non-member, could substitute a member where the non-member’s registration fee is equal to or higher than the member registration fee).
Exceptions may be considered in the case of extenuating circumstances and will be considered on a case by case basis. The need to travel for business is not considered to be an extenuating circumstance.
Adopted by the Committee
November 4, 2016